[Afternoon_Delight]

I think Microsoft works great for what they're doing. I had a similar problem but even on the xbox website it says that you need to take off your hard drive and mail in the xbox only, and it says you will probably receive a replacement xbox if the one you sent in can not be repaired. I received a new one from them as well, but I haven't had any problems from them.

It should be alright though! Good luck with the whole thing though.