[Westside]

I am no longer getting orders earlier than promised but most Prime orders are still arriving in two days if I order early in the day. I remain an Amazon fan - Walmart's customer service just is not in the same league.

A few weeks ago I ordered about $95 in groceries. I got a dozen organic eggs and a large bag of lemons that I did not order and the order was missing a few items that I had ordered.

I contacted Amazon customer service to request a refund for the items that I was shorted. I received an email message within a few minutes apologizing and informing me that the entire cost of my order had been refunded.

Amazon's not perfect but their selection of products and customer service is unmatched, IMO.

A vast majority of my orders from Wal-Mart.com are incorrect, and I do mean a VAST MAJORITY. The customer service isn't as good as Amazon, as in it takes longer to get a response from them, but Wal Mart always makes the order right and gives me a discount. They also let me keep the items I receive by mistake. About a month ago I received a nice sheet set by mistake and was told to keep it. Wal-Mart is slightly cheaper than Amazon on the products I order, plus I get items more quickly when ordering from them.