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Do you do Amazon?
#24
I just experienced my first significant problem with an Amazon order but in the end, Amazon's customer service came through again.

On Sunday, I ordered a new food processor and paid $5.99 for guaranteed same-day delivery. My wife and I never left home that day, but when I checked the delivery status, the carrier had marked it "Delivery Attempted." There is no way that they attempted a delivery, so I contacted Amazon and Lasership to complain. Amazon refunded the shipping charge and Lasership started investigating the missing package.

On Tuesday night, the tracking status changed to "Delivered."

I contacted Amazon again this morning, and they immediately sent me a replacement for same day delivery today at no charge. Assuming that Lasership does not lose (or steal) my package again, I will be a happy Amazon customer again.

I place about 6 orders a month through Amazon. I look online first, and sometimes I check local prices at places like Wal-Mart, but I have not stepped foot inside a Wal-Mart or Best Buy store in months.
Messages In This Thread
Do you do Amazon? - by Hoot Gibson - 11-14-2010, 01:20 PM
Do you do Amazon? - by Westside - 11-14-2010, 01:59 PM
Do you do Amazon? - by vundy33 - 11-14-2010, 11:52 PM
Do you do Amazon? - by Bob Seger - 11-15-2010, 08:29 AM
Do you do Amazon? - by Ballers - 11-15-2010, 08:46 AM
Do you do Amazon? - by LWC - 11-15-2010, 08:57 AM
Do you do Amazon? - by vundy33 - 11-15-2010, 04:09 PM
Do you do Amazon? - by Hoot Gibson - 11-15-2010, 09:02 PM
Do you do Amazon? - by Hoot Gibson - 11-15-2010, 09:15 PM
Do you do Amazon? - by Hoot Gibson - 11-15-2010, 09:19 PM
Do you do Amazon? - by Bob Seger - 11-15-2010, 09:23 PM
Do you do Amazon? - by Hoot Gibson - 11-15-2010, 09:41 PM
Do you do Amazon? - by Hoot Gibson - 10-20-2013, 07:48 AM
Do you do Amazon? - by Granny Bear - 10-20-2013, 01:09 PM
Do you do Amazon? - by Stardust - 10-20-2013, 01:54 PM
Do you do Amazon? - by Westside - 10-20-2013, 02:07 PM
Do you do Amazon? - by RunItUpTheGut - 10-20-2013, 03:09 PM
Do you do Amazon? - by Granny Bear - 10-20-2013, 03:55 PM
Do you do Amazon? - by Hoot Gibson - 10-20-2013, 05:41 PM
Do you do Amazon? - by Hoot Gibson - 10-20-2013, 05:48 PM
Do you do Amazon? - by RunItUpTheGut - 10-20-2013, 08:00 PM
Do you do Amazon? - by Hoot Gibson - 10-20-2013, 08:37 PM
Do you do Amazon? - by RunItUpTheGut - 10-20-2013, 10:13 PM
Do you do Amazon? - by Hoot Gibson - 11-26-2014, 04:02 PM
Do you do Amazon? - by Granny Bear - 11-26-2014, 04:10 PM
Do you do Amazon? - by Hoot Gibson - 11-26-2014, 04:22 PM
Do you do Amazon? - by Granny Bear - 11-26-2014, 05:27 PM
Do you do Amazon? - by Hoot Gibson - 11-26-2014, 06:42 PM
Do you do Amazon? - by panther nation - 11-26-2014, 09:19 PM
Do you do Amazon? - by Hoot Gibson - 11-26-2014, 09:40 PM
Do you do Amazon? - by LWC - 11-30-2014, 01:41 AM
Do you do Amazon? - by zaga_fan - 12-13-2014, 05:34 PM
Do you do Amazon? - by Westside - 12-13-2014, 05:56 PM

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